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Customer Care

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1) Shipping Timelines

We ship via USPS first class mail or UPS Ground within the US, and USPS Air Mail outside of the US. We can also ship via UPS to certain countries upon request (please contact us for a quote.)

Please allow 4-8 business days for delivery within the US and 3-6 weeks for delivery outside the US. Please note that delivery to some countries can take longer due to Customs and other factors – especially India, which can take 30 days or more.

2) Return/Refund/Exchange Policy

If you are for any reason dissatisfied with your order, we will refund 100% of your purchase price (including shipping.) You must contact us within 30 days of the date of your order to request a refund. Please return the unused portion to:

Blackbeard for Men
Attn: Returns
3651 S. La Brea Ave #522
Los Angeles, CA 90016

Please include a note with your name and address, email, and order number. Please allow up to 2 weeks for your refund.

For exchanges, we are happy to exchange your purchase for another color at no charge within 30 days of your purchase whether it’s opened or not. Return it to the above address with a note asking for an exchange, your name and address, email and order number. Please specify what color of Blackbeard for Men you would like to exchange it for.

If you be having trouble getting the right look, or the product doesn't quite match your coloration, feel free to contact us - we can probably help!

3) Privacy Policy

Blackbeard for Men cares about your privacy. We will never use your name, email or photo without your permission. We will never sell any of your information to any third party for any reason. If you are on our mailing list, the only thing we will ever send you are occasional notices of sales or our newsletter.

Blackbeard for Men US shipments are plainly packaged and do not have the product name or contents on the packaging. The return address says “BBFM” on the shipping label.

For shipments outside the US, we must complete a customs form that identifies the package contents. We generally label the product as “beard color sticks.” We apologize but there is no way around this.Although as of January 2022, for USPS international shipments, this information is electronic only, so the contents are not printed on the mailing label. For UPS international shipments we must include a commercial invoice stating the contents and the cost.

If you have any questions about our privacy policy please contact us at

4) WARNINGS: While Blackbeard for Men does not generally produce any sort of skin reaction in most men, if you experience any discomfort or skin irritation from using the product, or any other unusual symptoms, please discontinue use immediately and contact a medical professional. If you have known skin sensitives, please contact your doctor before trying Blackbeard for Men. Always do a skin test before application by dabbing a small amount on your arm and waiting 24 hours. Avoid contact with eyes. Rinse thoroughly if product gets in eyes. Do not eat. Care should be taken to avoid contact with clothing or fabrics. Some staining may occur. Treat stains with cold cream or makeup remover product then wash with soap and cold water. Keep out of reach of children.


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